Connect
Connect Deaf telecommunications users, Deaf associations, accessibility organizations, advocates, technical stakeholders, administrators, providers, and regulators.
CONNECT · INCLUDE · ADVOCATE
Independent Deaf telecommunications advocacy across Canada.
Canadian Deaf Telecom Alliance is an independent Deaf telecommunications advocacy alliance connecting users and organizations, promoting inclusive access, and advocating for reliable, transparent, accountable, and modern communication services across Canada.
Independence statement: CDTA is independent from CAV, Canada VRS, the CRTC, telecommunications providers, service vendors, and other Deaf organizations unless a specific formal relationship is explicitly identified.
Include
Support accessible consultation, direct user participation, community feedback, accommodation, transparent decisions, and inclusion in platform design and modernization.
Advocate
Advocate for reliable services, accessible technology, measurable performance, accountability, transparency, modernization, and responsive complaint handling.
Our purpose
CDTA may gather user experiences, document accessibility barriers, collect service-quality evidence, develop metrics, publish advocacy positions, support petitions, engage organizations, communicate with administrators, participate independently in relevant CRTC processes, and recommend improvement. CDTA does not operate telephone, internet, VRS, interpreting, or regulatory services.
Why “Alliance”?
The word Alliance reflects CDTA’s goal of building cooperation among Deaf telecommunications users, organizations, advocates, and stakeholders across Canada. It does not mean every Deaf organization is already a member or partner.
Current priority: Canada VRS
Current issue areas may include reliability, disconnections, outages, interpreter handoffs, video quality, latency, video mail, technical support, complaint tracking, transparency, modernization, governance, and user participation. Concerns are labeled as experiences, reports, records, opinions, or proposed improvements rather than official findings without evidence.
CDTA advocacy model
Listen → Document → Measure → Engage → Advocate
Gather experiences, create a clear record, use surveys and evidence where possible, communicate with stakeholders and regulators, and seek meaningful measurable improvement.
Constructive accountability
Help strengthen accessible telecommunications in Canada
CDTA may support good decisions, question weak decisions, request evidence or corrective action, seek independent review, and evaluate proven modern alternatives where service expectations are not consistently met.